What if i’m not happy with my purchase?

All of our items are fully guaranteed for 30 days. If you’re not happy with something, just let us know and we’ll arrange to get a replacement sent out or your money back.

How long does postage take?

Our FREE postage can take up to 20 days to arrive with you. We’re only a small company without the facility to hold onto large quantities of stock so the majority of our items come direct from our suppliers to you

What if I need to cancel or amend my booking?

In the event that you need to amend your booking, we are more than happy to transfer your booking onto any other course we are running throughout the year without charge however we do ask that you provide us with as much notice as possible so that we can make our instructors aware of who […]

I haven’t received a kit list!

All kit lists are located within the drop-down tabs in the description/write-up for each individual courses and can be downloaded, printed off and ticked as you pack everything. If you don’t have everything on the list – don’t worry; we do hire out some of the less common stuff for a small charge. Get in […]

I haven’t had a confirmation email!

If you haven’t received confirmation of your booking within 7 working days, please check through your spam or junk mail box to see if anything has arrived there. If you still don’t have anything, please get in touch with us

Can I bring my own gear?

We strongly recommend that you bring everything on the kit list relevant to your chosen event. If you want to bring additional kit or equipment, you are more than welcome to but please be advised that we cannot accept responsibility for the loss, theft or damage of any personal belongings. Please also be advised of […]

What time do I need to arrive for my course?

Most of our courses start at 1000hrs but please check the specific course start time in the drop-down information on the course page. Try to arrive around 10-15 minutes before the start time of the course to give you enough time to park

Help! I haven’t got all the kit on the list!

Don’t worry. Many of the items on the kit list we have spares and are more than happy to lend to you free of charge. We only ask that you respect our kit as you would your own, give it a clean and make sure we get it back at the end of the course. […]

What will I be eating?

As part of many of our survival courses, you’ll be eating wild food relevant to the time of year. That could be chickens, rabbits, pigeon, fish etc. If you have any concerns, please contact us in advance to find out what is on the menu! Please note: On some survival courses, we do sometimes cull, […]

Can I take photos or videos?

As many of our instructors are ex-special forces military veterans, taking photos or videos is not always possible. Please speak to your lead instructor at the beginning of your course to see if they mind photos being taken.